[Fixed] Amazon Prime Video Downloads Disappeared? – 8 Ways

When using the Amazon Prime app to download the latest movies for offline viewing, you might encounter issues like Amazon Prime video downloads suddenly disappearing from the offline library, or receiving download error pop-ups to tell you the download feature not working, etc. The main causes are usually a lost network connection, an expired Prime subscription, or the content being removed by Amazon.

Frustrating, right? But don’t worry. This article provides 8 easy ways to efficiently fix Amazon Prime video downloads disappeared, and other related errors. Now, let’s get started to see how!

Solution 1. Check Prime Video Library

If you download movies from Amazon Prime successfully, you’d better check through your library. Especially when you have kept a long list of downloads in the library, you may just miss the one you are looking for by accident.

Solution: If you glance at the offline library but seemingly fail to find the one you are looking for, double-check the video title and then look carefully in the library to make sure that you are not missing it.

Solution 2. Check Subscription Status

As mentioned, you need an available Prime Video subscription to unlock the download feature. When you have downloaded videos during your paid period, you can only access them when your subscription is active. Once it expires, your Amazon Prime downloads will all become unavailable as well.

Solution: Access Amazon Prime and log in via your account. In the account status page or your mailbox, check if Amazon has notified you that your Prime membership has expired. If yes, renewing the subscription can bring your Amazon Prime downloads back. Here are the steps to process:

STEP 1. Go to Amazon website and sign in via your Amazon Prime Video account.

STEP 2. Click your profile and head to “Your Membership”.

STEP 3. When you discover that your membership subscription is expired, you can continue to renew it to bring your Amazon Prime video downloads back.

Solution 3. Remove Downloads if Limit is Reached

It is noted that the official has set Amazon Prime Video download limits, one of which allows every user to save only 15-25 downloads across all devices under the same Amazon account. Hence, when you discover that Amazon Prime video downloads disappeared, consider whether this limitation stops the video from being successfully downloaded.

Solution: Check the amount of video downloads in your Amazon Prime library. If it exceeds the maximum amount of the available download limit, the new video downloading process may just be stopped, so it seems that Amazon Prime video downloads disappeared from your library (it is actually not downloaded successfully). Under such a condition, you will need to delete some videos in order to save new ones. 

Solution 4. Finish Watching Before Expiration

Amazon has set a viewing period for each Amazon Prime download. In most cases, the downloaded videos will only be saved in your library for 30 days. Once you start watching them, you only get 48 hours to complete streaming, and then they will be removed and you have to download them once again.

Solution: Hence, you’d better make sure whether the viewing period of your videos is over, so that leads to the Amazon Prime video downloads disappeared situation. Under such a condition, you only need to re-download them and the downloads can be available in the library again.

Solution 5. Confirm Title Availability

Sometimes when content creators no longer cooperate with Amazon Prime, the released videos will be off-shelf, thus leading to Amazon Prime video downloads disappeared condition.

Solution: It’s advisable to search the video title to check if it’s still on Amazon. If not, it probably has been removed from the platform, which leads to Amazon Prime video downloads disappeared in the library. In such a situation, you can only switch to other on-demand video streaming platforms to access them and download them for streaming offline.

Solution 6. Check Network Connections

Consider whether your devices have connected to poor network connections, so the video downloading process just gets stuck, which leads to Amazon Prime not downloading to your offline library.

Solution: First, check your network connection. If it’s poor, review your download list to see if the Amazon Prime download was interrupted. If so, cancel the download, switch to a faster network, and try again. Avoid resuming the download directly, as previous network glitches may cause it to fail. Starting fresh ensures a smoother download process.

Solution 7. Update Amazon Prime Video

Amazon Prime will regularly update its desktop software, apps, and even web-based platform with bugs fixed to ensure the best video streaming experience for users. When you haven’t updated Amazon Prime for a long time, some hidden bugs will appear and probably lead to Amazon Prime video download disappearance, and even Prime Video download not working problems.

Solution: It’s recommended to update Amazon Prime Video to the latest version to fix bugs and improve compatibility. Simply go to your device’s app store, find the app, and update it (reinstalling is also an option). After updating, re-launch the app and log in. Your missing Amazon Prime downloads may now be accessible.

Ultimate: Download Prime Videos to Keep Forever

Amazon Prime video downloads disappeared issues may occur due to multiple reasons, and the most possible one should be time limits. To get rid of them and keep Amazon Prime video downloads forever, using an Amazon Prime Video Downloader should be the most ideal pick.

MovPilot Amazon Prime Video Downloader is such a tool, delivering powerful functionality to remove DRM limits added by Amazon, and easily convert encrypted Prime videos to MP4 or MKV mainstream formats. It gives you a nice experience in viewing Amazon Prime videos offline, without being limited by Amazon and facing any error, including the Amazon Prime video downloads disappearing problem.

Next, continue to grasp the way to download Amazon Prime videos to DRM-free MP4/MKV files on desktop via MovPilot Amazon Prime Video Downloader within several easy steps:

STEP 1. Once installing MovPilot Amazon Prime Video Downloader on your desktop, launch it, and log into your Amazon Prime video account.

STEP 2. Before processing the video download, hit the gear Settings icon in the upper-right corner to preset downloading settings in advance. The output video format, codec, and audio/subtitle languages, etc. are all available to be personalized.

STEP 3. Now, use the search function to access any Amazon Prime video you desire to download offline. Typing keywords to search or directly pasting the video URL to access are both supported. In the pop-up search results, simply hit the download icon to save your favorite Amazon Prime videos

Once completed, go to History to view the offline Amazon Prime videos. The files will be permanently kept on your devices unless you manually delete them. In this way, you can completely get rid of Amazon Prime video downloads disappeared issue, but access them at any time to enjoy offline at HD resolution smoothly!

Tips: Avoid Amazon Video Downloads Disappearing

After reading the fixes to Prime Video downloads disappear, below, we’ve gathered some common issues from various forums to help you avoid problems while using the Amazon Video app during downloads!

Stay Logging In to Your Account

Avoid logging out of your Amazon Prime account, as doing so will automatically remove all downloaded content from your device. Always make sure you stay logged in, especially when traveling or switching devices, to keep your downloads available for offline viewing.

Tap the Correct Button to Play

To ensure smooth playback, make sure to tap the “Play” button directly when accessing downloaded content. You may always tap the little preview image or the download icon next to the downloads, but that won’t help to play your Prime Video offline.

Avoid Switching Regions or Apple IDs

Changing your device’s region, time zone, or Apple ID can cause your Amazon Prime downloads to disappear. Since video availability and rights differ by region, it’s best to keep these settings consistent to avoid losing access to your downloaded content.

Don’t Share Your Account with Others

Sharing your Amazon Prime account with others may lead to issues with downloads. If someone else logs in or uses your account on a different device, it could trigger restrictions, causing your downloads to be removed or inaccessible. Keep your account private to ensure uninterrupted access to your downloaded videos.

Conclusion

Amazon places restrictions on accessing, streaming, and downloading Prime Video content, which can lead to Amazon Prime video downloads disappeared issues. This blog offers 8 simple solutions to help resolve the problem quickly. For a permanent fix, try MovPilot Amazon Prime Video Downloader to save videos in DRM-free formats, keep them offline, and store them on any device, anytime, without limits!

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