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[Solved] How to Fix Amazon Prime Video Downloads Disappeared

Amazon Prime Video is a well-known online streaming service provider that gives millions of users the resources of streaming videos and TV shows. The reason why it gets such popularity is that it supports 4K and HDR, which has greatly attracted and enchanted users.

However, it still has complaints that can’t be ignored, such as the downloaded Prime video disappearing without knowing what was wrong. Don't worry, here is a list that is summarized for you to figure out the problems.

Why Amazon Prime Video Downloads Disappeared?

  • You download the video but missed it in the library
  • Network or server problems and the download is cut off
  • The video is no longer on Amazon Prime
  • Reach Amazon Download Limit
  • Video rental or video viewing time during the subscription period expires
  • Amazon Prime subscription is due
  • You Share account and the video is deleted by someone else
  • Deleted by hackers

Based on such a predicament encountered by you, this post will share with you the solutions to fix the Amazon Prime video downloads disappear and offer you a way to save the downloads permanently. Now, please have a seat and follow on.

Solution for Fixing Amazon Prime Video Downloads Disappearing

There are multiple reasons that can result in Amazon Prime videos disappearing. Disparate reasons need differentiated strategies. Please scroll down to confirm the reasons why Amazon Prime video downloads disappear and fix it.

1. Video That is Missed in Your Library

Sometimes you may neglect the download Amazon Prime video occasionally just because you have overlooked it in your video library, or say, your eyes don't catch it sharply.

Solution: At this time, you just need to double-check your library to ensure you don't miss the video you're looking for.

2. Connection Issue

The slow and unstable Internet connection is also a significant reason that leads to the failure of downloading videos. Surprisingly, this is probably why you don't see the downloaded Amazon videos, not that they disappear.

Solution: Prior to downloading Amazon Prime videos, you can go to to have a speed test to make sure your network works well.

  • If it shows that it's a problem with the Internet connection, you can reboot your router or modem to reconnect with your ISP’s servers by taking off your router out of the outlet and wait for a few seconds.
  • If this method doesn't work, contact your service provider and ask them to fix the problem.

3. Video Has Left the Amazon Prime

Amazon Prime videos can only exist on Amazon for a certain amount of time, most yearly, because they are signed based on the contract.

Solution: You can search for the titles of movies or TV shows on the browser if they're still available on the Amazon Prime Video server.

4. Reach Amazon Download Limit

Most people aren't aware that there is a number limit when you download Amazon Prime videos. Usually, one Amazon Prime account can have 15-25 downloads on all devices. When the downloaded videos have exceeded the limit, the system may automatically delete previously downloaded videos so that users can continue downloading videos.

Solution: Please delete some downloaded videos that you have watched before reaching the maximum download volume. Just go to the Downloads section and click on the three dots next to the downloaded content. Then select Delete Download to delete your Amazon Prime video downloads.

5. Video Viewing Period Is Expired

After downloading the movies or the videos during your subscription period, you should pay attention that they will expire within 30 days and 48 hours after you start watching them.

Solution: The validity period of the downloaded Prime video is 30 days. After deciding to watch the video on a certain day, finish watching it as soon as possible within 48 hours, otherwise, the video will expire. If you want to continue watching offline, you can only download the video again.

6. Amazon Prime Subscription Has Ended

Once the subscription has ended, it means you won't enjoy the rights of downloading videos and you will be inaccessible to your Amazon Prime video downloads.

Solution: Check whether your subscription has expired.

7. Video Is Deleted by the One You Shared the Account With

If you have shared the Amazon Prime account with your friends or someone else, there is a possibility that the video is deleted by him/her by mistake.

Solution: Be careful when using a shared account.

8. Account Hack

The last possibility is that maybe your account is hacked by someone.

Solution: Remember to log out whenever using a strange device.

Bonus Tips: Download Amazon Video Locally for Keeping Forever

If the aforementioned solutions are not effective enough, you can turn to download the videos once again. However, if the problem lies in the outdated subscription, you need to pay for it again.

Confronting such a dilemma, the best solution is to use a third-party tool, which is named MovPilot Amazon Prime Video Downloader to help download them into local files permanently, so that you won't be troubled by the expiration of rent and subscription anymore.

MovPilot Amazon Prime Video Downloader is a powerful tool that is contrived to help download any Amazon Prime movies or TV shows to MP4 by getting rid of the DRM protection of Amazon videos and converting them to plain files locally for keeping them forever. It supports batch conversion to simplify operation procedures, making the converting process an efficient one.

Main Features of MovPilot Amazon Prime Video Downloader

  • Remove DRM protection: Convert Amazon Prime videos to MP4/MKV files so that you can save them into local files permanently, not restricted by the official Amazon download limit and relevant encryption protection.
  • High output quality:Support downloading high-quality Amazon video up to Full HD 1080P and keep Dolby Atmos 5.1 sound as well as audio description to guarantee the best user experience.
  • Efficient downloading process: Employ hardware acceleration technology so as to reach 5X faster downloading speed and batch conversion is supported to save time.
  • Retain original audio and subtitles: keep the primitive audio and subtitles in up to 6 languages, and you're available to save subtitles as soft subtitles, hard subtitles, and external subtitles.
  • High compatibility: Windows OS and MAC OS are both supported.

After knowing about the powerful functions and advantages of MovPilot Amazon Prime Video Downloader, it's time to get on how to use it specifically. There are only three easy steps needed for you. Let's probe into it now!

Step 1. Launch MovPilot Amazon Prime Video Downloader

When you have downloaded and installed this software successfully, run it. Then log into your Amazon Prime account.

MovPilot Amazon Prime Video Downloader Interface

Step 2. Choose the Output Format and Personal Options

When you hit the gear icon on the interface, a window will pop up to remind you to select your preferred options. For example, you can pick the output format as MP4. What's more, the audio language, the subtitle language, as well as the subtitle types are all provided here for you to customize.

Select Amazon Video Subtitle Type

Step 3. Seek and Download Amazon Prime Videos

Input the title of the movies or paste the URL of the movies in the search box and click on the magnifier icon on the interface to start the search process. Next, when the relevant videos appear below, click the "Download" button and you can download the episodes you like.

Just wait for a few seconds, and then the videos will be downloaded successfully.

Search for Amazon Prime Movie


By and large, if you are bothered by not knowing how to face the problem of disappearing Amazon Prime Videos, here are 8 solutions provided in which each one is for a different problem. You can check them based on your needs.

If they're not enough, MovPilot Amazon Prime Video Downloader is an ideal tool that can help you download Amazon videos, so that you can save them on your computer forever. Its fascinating features such as efficient speed, excellent output quality, and enhanced functions won't disappoint you. So, what're you waiting for? Download it now and have a try!

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