In today’s go-go-go world, kicking back with some Amazon Prime Video to binge-watch your favorite shows or movies is the perfect way to chill out. But when Prime Video does not work on TV or computer, it’s super annoying, especially after you’ve shelled out for a subscription. Whether it’s endless buffering, login hiccups, or playback interruptions, these problems can cramp your streaming style.
Luckily, most issues with Prime Video are not rocket science to fix. This article is your guide to troubleshooting Prime Video not working problems with ease, so you can get back to your binge-watching bliss without missing a beat. Without further ado, let’s get started.
👉 Related Reading:
Hvorfor fungerer ikke Prime Video? Er Prime Video nede?
There’s a whole host of reasons why Prime Video is not working, and sorting it out might take a bit of patience to deal with it. If your streaming was smoothly sailing up until now and it’s just hit a snag, there’s a good chance Prime Video itself might be down. In cases like this, you can play detective by heading over to a specialized Prime Video ned detektor for å sjekke gjeldende status for Amazon Prime-appen.
When Amazon Prime Video goes on the fritz, the culprit could be anything from your device, network issues, or server hiccups, to glitches in the software itself. If you’re ever greeted with an error code, you can head over to Amazon’s official support service to punch in that error code and get the lowdown on why your screen’s gone dark and how to fix it.
1. Bekreft Internett-tilkoblingen din
Before diving into more complex troubleshooting steps, it’s crucial to start with the basics: your internet connection. Amazon Prime Video, like any streaming titan, demands a decent amount of digital juice to get those high-definition videos to your screen without a hitch. Specifically, you’re looking at needing at least 1.5 Mbps of download speed to stream HD content smoothly.
For this, A quick way is to open up other apps or websites on your device. If they’re loading without issue, your connection is likely not the problem. However, if you’re staring down the barrel of an “Insufficient Bandwidth” message or the dreaded error 1060, just jump over to a different WiFi network or tap into your mobile data to ensure your streaming doesn’t hit a speed bump.
2. Sjekk medlemskapene og abonnementene dine
After ensuring your internet connection is up to snuff, the next step is to check your Prime Memberships and Subscriptions. If your membership has expired, Amazon Prime Video’s door will be closed to you—renewal is your key back in. Follow the steps below to see whether your account is active:
- Gå til Amazon Prime Video ved å klikke www.amazon.com.
- Velg deretter Kontoer og lister > Ditt Prime-medlemskap eller konto > Prime Video-innstillinger for å sjekke medlemskap og abonnementer.
Additionally, Amazon sets limits on how many devices can cozy up to your account at the same time. If your device parade has gotten a bit too long, it’s time to thin the ranks by removing the excess. If your issue is more about “download denied” than “streaming stalled,” you might be bumping up against Amazon Prime’s download limits. There’s a cap on how much content you can hoard offline, so if you’ve been download-happy, checking these limits could shed light on your predicament.
3. Start enheten eller appen på nytt
When you’ve ticked off internet and subscription checks but Amazon Prime Video is still not working, you can restart your device or app. Whether you’re trying to stream on a smart TV, smartphone, tablet, or computer, each device has its quirks and a restart to clear temporary glitches, refresh your system, and get things running smoothly. Sometimes, the issue isn’t with the service itself but lies in device compatibility or system conflicts that a reboot can resolve.
4. Tøm appbuffer og data
Tackling app cache and data build-up is a straightforward yet effective way to smooth out those pesky Prime Video performance issues. Accumulated cache and unnecessary data can bog down the app, leading to a less-than-stellar streaming experience or, even worse, preventing the app from running at all. Here’s how you can clear the slate and potentially get rid of those annoying glitches:
- Step into your device’s Innstillinger.
- Naviger til Appadministrasjon (eller tilsvarende).
- Rull til du finner Prime Video.
- Trykk på den og velg alternativene for Tøm buffer eller Fjern data.
Etter tømning vil appen behandle deg som en ny bruker, og krever brukernavn og passord for å komme tilbake i svingen.
5. Avinstaller og installer Prime Video-appen på nytt
Older versions of the app might not play nice with your device’s current operating system, leading to Prime Video not working. Giving the app a fresh start by uninstalling and then reinstalling it can work wonders. For this, just go to the device’s Innstillinger to uninstall the app and then head over to your device’s Microsoft Store for å laste ned og installere Prime Video på nytt.
It’s wise to make sure your device itself is up to date. Running the latest version of your device’s operating system ensures optimal compatibility and performance with the Prime Video app and other applications.
6. Sjekk HDMI-kabeltilkobling
Når du streamer Amazon Prime Video gjennom enheter som spillkonsoller eller Blu-ray-spillere, som er avhengige av HDMI-kabler for tilkobling til TV-en din, er det avgjørende å sikre en solid kobling. Den enkleste måten er å koble kabelen fra både enheten og TV-en, og deretter sette den godt inn igjen for å forhindre problemer forårsaket av en løs tilkobling.
If you’re using a streaming device like a Fire TV Stick, make sure the HDMI port on your TV can recognize other devices. This can help you determine if the problem lies with the port rather than the cable or streaming device itself.
Tips: Slik forhindrer du at Amazon Prime Video ikke fungerer
If you’ve marched through all the troubleshooting steps and still find yourself face-to-face with a non-cooperative Amazon Prime Video, reaching out to Amazon customer service might be your next best move. If you want a more stable viewing experience, downloading videos from Amazon Prime offline is the best way.
For å gjøre dette, MovPilot Amazon Prime Video Nedlaster skinner som et fremtredende alternativ. Den har et innebygd Prime Video-søkeverktøy, som kan hjelpe deg med å enkelt fjerne DRM fra Amazon og Last ned Prime-videoer til datamaskinen på høy kvalitet. Se nå flere funksjoner i MovPilot som skiller den fra hverandre.
👍 Key Features of MovPilot Amazon Prime Video Downloader:
Praktisk videosøk. There’s no need to install the Amazon Prime Video app. MovPilot offers a built-in search engine that lets you find the videos you want using keywords or URLs directly.
Videoutgang av høy kvalitet. Nedlasteren støtter MP4- og MKV-formater i 1080P. I tillegg bevarer den filmmetadata og støtter flere språkspor, inkludert 5.1-lyd og surroundlyd, noe som sikrer en rik seeropplevelse.
5X raskere nedlastingshastigheter. MovPilot tilbyr batch-nedlasting med imponerende 5X raskere nedlastingshastigheter, støttet av maskinvareakselerasjonsfunksjoner, noe som reduserer ventetiden betydelig på at videoene dine skal være klare.
Høy systemkompatibilitet. Nedlasteren er kompatibel med et bredt spekter av operativsystemer, inkludert Windows 11/10/8.1/8/7 (32 og 64-bit) datamaskiner og Mac-systemer versjon 10.11 og nyere.
Hvis du vil laste ned videoer fra Prime ved å bruke MovPilot, prøv bare følgende trinn:
Trinn 1. Installer MovPilot Amazon Prime Video Downloader og logg på med Amazon-kontoen din.
Trinn 2. Klikk på utstyr ikonet øverst til høyre på MovPilot og velg ønskede innstillinger, for eksempel videoformat, lydspråk og andre preferanser.
Trinn 3. Skriv inn navnene på favorittfilmene dine i søkefeltet eller lim inn URL-en fra Prime Video. Etter det trykker du bare på nedlastingsknapp for å begynne å laste ned det valgte innholdet.
Etter å ha fullført det, kan du gå til Historie-delen for å nyte Prime-videoer på hvilken som helst enhet og når som helst.
Konklusjon
The mentioned above are the main reasons for Amazon Prime not working. If your Prime Video doesn’t work, just try these methods one by one to identify the questions and fix them. When you want to avoid playback interruption of Prime videos as much as possible, you can try to download them offline by using MovPilot Amazon Prime Video Nedlaster for å forbedre seeropplevelsen og slappe av når som helst.
MovPilot Amazon Prime Video Nedlaster
Last ned Amazon Prime-filmer og -serier for å se enkelt uten nett!